Careers at Viridian Solar

Recruitment

Field Support Specialist (Europe)


Salary: 35-45k depending on qualifications/experience

Reporting To: Operations Director

Location: Significant international travel. When office based - Cambridgeshire.



Viridian is a UK manufacturer at the forefront of the transition to clean, green, renewable energy.

From our headquarters near Cambridge we design, stock, market and support our of roof-integrated solar roofing products. These are mostly used in the new-build housing sector to help developers meet more energy efficiency regulations.

Come and join our team and play your part in the fight against global climate change.



We are expanding internationally, with increasing demand for our products from across Europe especially countries such as Netherlands, Germany, Sweden and Norway. We are looking for someone to help us cement our relationship with customers through on-site service, training and support. This role requires significant amounts of travel to construction sites in Mainland Europe, and possibly beyond. You will be demonstrating our products to new customers, and providing installation training to solar installers. Travel overseas, or around the UK is required and could be at short notice.

You will guide customers and installers through technical difficulties over the phone, face to face, or via email. This might include investigation, diagnostic or remedial work on site. You will be a point of contact who our customers will be able to rely on for accurate, dependable information and advice.

When not travelling, you will assist with setting up and monitoring product development trials and administrative duties in the customer support team.

As a representative of Viridian Solar, you must be presentable and courteous, with the highest levels of integrity.


Responsibilities

  • Providing on-site training on our solar roofing products
  • Advising customers by telephone / email
  • Managing diary, making travel arrangements
  • Diagnosing and helping customers rectify installation issues
  • Conducting tests to assess the performance of new products

Attributes

  • Excellent communication skills, both written and verbal, suitable for a wide range of audiences
  • Energetic with an eye for detail and a reliable self-starter
  • Presentable and courteous
  • Clean driving licensee
  • Computer literate
  • Reasonable physical fitness
  • Good practical skills
  • Contract management experience
  • Language skills in European languages would be an advantage
  • Likewise knowledge or experience of the solar or construction industry

Please send your CV with salary expectations to:

Operations Director, Viridian Solar, Atlas Building, 68 Stirling Way, Papworth, Cambs. CB23 3GY

recruit220@viridiansolar.co.uk